Our Code of Ethics
Mnaamodzawin Health Services is committed to providing care that is respectful, culturally safe, confidential and accountable. Our Code of Ethics describes how we put those responsibilities into practice in our relationships with clients, families, communities, staff, students, partners and one another.
Ethical Commitments
- Treat every person with dignity, respect and consideration
- Protect privacy and confidentiality in accordance with applicable laws, professional standards and organizational policy
- Provide clear information so clients can understand proposed care and make informed choices
- Respect a client’s right to participate in decisions about their care, ask questions, refuse treatment and understand the possible consequences
- Deliver services without discrimination and with awareness of culture, identity, family, community and individual circumstances
- Maintain appropriate professional boundaries and act with honesty, integrity and accountability
- Work collaboratively with clients, families, communities and other care providers when coordination is needed
Client-Centred Care
Clients have the right to receive professional and respectful care, to have their privacy protected, to know about available services, and to understand the nature and implications of care before it is provided. Clients may request access to their health record, seek clarification of information contained in it, and raise concerns about the care or services they receive.
Cultural Safety
Mnaamodzawin Health Services recognizes the importance of culturally appropriate care and the role of Anishinaabe knowledge, values and community relationships in wellness. The Seven Grandfather Teachings help guide the way we communicate, make decisions and build relationships throughout the organization.
Confidentiality and Privacy
Information collected in the course of care is treated as confidential and is shared only as permitted or required by law, professional standards, consent and organizational policy. Clients are informed when there are limits to confidentiality, including situations involving safety or legal requirements.
Professional Integrity
Staff and service providers are expected to carry out their responsibilities competently, respectfully and honestly; to recognize the limits of their role; to seek guidance when needed; and to maintain the standards of their profession and Mnaamodzawin Health Services.
Accountability and Concerns
Clients and members of the public are encouraged to raise questions, concerns or complaints about programs and services. Concerns are taken seriously and are used to support accountability, learning and continuous improvement. Information about the complaint process and the Complaint Form is available on our Contact page.
Our ethical responsibilities are strengthened by the Seven Grandfather Teachings. Learn about Wisdom, Love, Respect, Bravery, Honesty, Humility and Truth.